For organizations
The bills your employees are left holding, and what to do about them.
Research and practical guides on the medical bills your people end up paying themselves, written for self-funded and level-funded employers, health shares, ICHRA platforms and the brokers who advise them. From the team behind mediloop for organizations, with pages for employers and brokers.
November 11, 2026 6 min read
ICHRA Members and Medical Bills: Who Helps When the Bill Arrives
With an ICHRA, the employee holds their own individual plan. Who handles a medical bill, what rights they keep, and what employers and platforms can do.
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November 3, 2026 7 min read
Health Share Members and Medical Bills: What to Do Before a Bill Goes to Sharing
Health share members are usually billed as self-pay. The five rights that can shrink the bill before it's shared, in the order to use them, for member services teams.
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November 3, 2026 7 min read
What Is a Medical Bill Advocacy Benefit? How It Works and What It Costs
A medical bill advocacy benefit gives employees or members someone to work a medical bill for them. What it covers, how it works, the four ways it is priced, and how to tell if it is worth adding.
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November 3, 2026 6 min read
An Employee Asked HR for Help With a Medical Bill. What Can You Do?
What HR can do when an employee brings in a medical bill they can't understand or afford: the five things to point them to, what to stay out of under HIPAA, and what to say.
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November 3, 2026 6 min read
Medical Bill Support for Small and Level-Funded Groups: A Broker's Guide
Small and level-funded groups are carrying higher deductibles, so employees hold more of the bill. Where medical bill support fits in a broker's offer, what it doesn't do, and how to bring it to a client.
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October 25, 2026 8 min read
How to Evaluate a Medical Bill Advocacy Vendor: 12 Questions to Ask
A buyer's checklist for employers, brokers and benefits teams comparing medical bill advocacy services: which bills qualify, who contacts the provider, what the fee model rewards, how savings are counted, and what HIPAA means for the data flow.
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October 25, 2026 7 min read
Medical Bill Advocacy vs. Health Navigation vs. EAP: What Each One Covers
Employers often assume their EAP or navigation vendor already handles medical bills. What each benefit is built to do, where they overlap, and four questions to check your own stack.
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August 21, 2026 8 min read
Self-Funded Health Plans Have a Blind Spot: The Bills Employees Pay
Standard cost containment works on plan dollars: network design, stop-loss, claim audits. The bills your employees hold below the deductible, outside the network and after adjudication are a spend layer nobody manages. Here is how to close it.
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Looking for guides your employees can use on their own bills? The consumer guide library covers every situation from a first statement to collections.